FAQs
Order
1. What is Island Beauty Box LLC?
Island Beauty Box LLC is an online store offering curated beauty boxes inspired by the enchanting essence of the Caribbean islands. Our collections, such as The Beard Box, The Lip Box, The Face Box, and The Body Box, are filled with high-quality products infused with tropical Caribbean scents to elevate your beauty routine.
2. How are the products in the boxes selected?
We hand-pick each product to ensure it aligns with the theme of the box and meets the high standards of quality that our customers expect. The products are specially formulated and often feature unique Caribbean-inspired ingredients.
3. Are the products suitable for all skin types?
Yes! Our products are carefully chosen to be suitable for a wide range of skin types. However, if you have specific skin concerns, please check the product details on the box description for ingredients and suitability.
Product Information
4. What’s inside each beauty box?
Each beauty box contains a curated selection of high-quality beauty products tailored to specific needs. For example, The Beard Box is designed for beard care, The Lip Box focuses on lip care, The Glow Up Box provides skincare essentials, and The Body Box includes body care products—all infused with tropical Caribbean scents.
5. Can I choose what goes inside my box?
Currently, our boxes are pre-curated to deliver a complete beauty experience. We focus on providing a thoughtfully selected mix of products that cater to your beauty needs. However, we may offer customizable options in the future.
6. Do you offer seasonal or limited-edition boxes?
Yes! We offer seasonal boxes that align with current beauty trends, as well as limited-edition boxes that feature exclusive products not found in our regular collections.
7. Can I purchase individual items from the boxes?
Currently, our products are only available in curated boxes, but we may offer individual products in the future. Stay tuned for updates!
8. How do I contact customer support?
You can reach our customer support team by emailing us at support@islandbeautybox.com, and we’ll get back to you as soon as possible.
Shipping and Returns
10. Are there any shipping fees?
Shipping fees vary based on your location. We offer competitive rates and free shipping on select orders. Check out our shipping policy for more details.
11. Do you ship internationally?
Yes! We offer international shipping, so you can enjoy our tropical beauty collections no matter where you are. Shipping rates and times vary by location.
12. Can I return or exchange my box?
Due to the nature of our curated boxes, we do not accept returns or exchanges unless the product is damaged or defective. Please contact our customer service team if you encounter any issues with your order.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at support@islandbeautybox.com